Arriva Driver's Words Leave Schoolgirl Scared to Travel

12-year-old Lyssa Storey is "terrified" A young girl is "scared" to get the bus home from school after an Arriva driver "shouted at her." On Friday, January 9, an Arriva service smashed into a parked van at a bus stop outside Lord Derby Academy in Huyton. The driver reportedly blamed 12-year-old schoolgirl Lyssa Storey for the collision. Lyssa's mum Kirsty Holland, 42, told the ECHO how her daughter, who is a year eight student at the school, is now "terrified" to get the bus home. Lyssa had finished lessons early on Friday and went to catch the 2.55pm number nine service to Liverpool from the nearby bus stop on Seel Road. Ms Holland said there was a van and two cars parked in the bus stop so when the service arrived Lyssa had to stand in the road to put her hand out for it to stop. The bus reportedly arrived late at around 3.10pm and when it showed up it crashed into a van that was parked in the bus stop. The mum says the bus driver blamed her daughter for the crash. Arriva says it's investigating the incident and the driver involved has been requested to attend a meeting. Ms Holland said: "He shouted at her and said it was her fault. It's terrified her, she doesn't want to go to school because of him shouting at her. It's made her so scared and uncomfortable." She added: "He is an adult man and the way he blamed her for him crashing the bus is not ok. All she did was put her hand out for a bus, she is my daughter and even I wouldn't speak to her like that. "Lyssa won't get on that route home anymore and now has to go the long way, which adds a good half an hour onto her commute - it's worrying for a parent, I want to know my 12-year-old daughter is getting home safely. He's totally intimidated her." A spokesperson for Arriva Merseyside said: “Arriva takes the safety and wellbeing of our customers very seriously. “We are aware of the incident on the number 9 service on Friday, January 9 and the concerns raised by a customer’s family. “The driver involved has been requested to attend a meeting and all aspects of the incident are being carefully investigated.” Get all the big headlines, pictures, analysis, opinion and video on the stories that matter to you by signing up to our daily and breaking newsletter. Sign up to our breaking news newsletter here. Follow us on X @LivECHONews or on Bluesky @liverpoolecho.co.uk - official Liverpool ECHO accounts - real news in real time. We're also on Facebook/theliverpoolecho - your must-see news, features, videos and pictures throughout the day from the Liverpool ECHO.