Travlr ID and Cytric Revolutionize Scania's Travel Profile Management

Profile management platform Travlr ID worked with Amadeus Cytric to automate traveller and guest profile management at transport solution provider Scania, a model that Travlr ID CEO Gee Mann said could be replicated across other platforms. For Scania's programme, Travlr ID and Amadeus Cytric collaborated to create an "integration layer" that connects Cytric, HR systems and suppliers together, meaning profile data was consistent across the full ecosystem. That enabled Scania to automate multi-level approvals for employees and guests, which previously required spreadsheets to be uploaded and approved manually, according to the companies. Scania said the platform has sped up profile onboarding, improved data quality and made booking seamless across multiple regions and suppliers for the company. "We have replaced manual tracking with an automated system," Scania head of global travel management Mia Andersson said in a statement. "Profiles sync instantly, approvals happen in minutes and data accuracy has improved significantly with Travlr ID acting as our central hub." Mann said the work with Cytric and Scania was the "proof point" for a broader opportunity of creating a "modern profile layer" that sits alongside an enterprise booking platform. While Cytric was the delivery platform for Scania, the model itself could work with any environment where profiles need to flow within multiple providers – booking, expense, HR, risk management and suppliers – and could be replicated across other booking and expense systems, he said. "From our perspective, this is about creating a reusable enterprise pattern rather than a one-off implementation," Mann said. "Scania validated that a profile-first approach can be implemented once and then reused across regions, business units and suppliers without constant reconfiguration."