HSBC Taps Harvey AI to Revolutionize Legal Operations

LONDON — HSBC Holdings plc today announced a new strategic AI partnership with legal services provider Harvey AI as part of HSBC’s broader shift towards embedding AI across HSBC’s operations, to increase business efficiencies, increase speed of execution, and better serve customers. The pilot brings a cutting-edge legal AI platform into HSBC’s Global Legal function as part of the Bank’s commitment to innovation and operational excellence. Harvey’s platform is purpose-built for legal teams who can leverage AI to accelerate responding to business needs while also supporting enterprise-grade controls and security aligned to regulatory expectations. HSBC Group Chief Legal Officer Bob Hoyt said: “This is a significant step forward in how we deliver legal support across HSBC. “This isn’t just about deploying new technology – it’s about reimagining how an in-house legal function can operate by combining the speed and efficiency of AI with the expertise and judgement of our legal professionals. “It is an investment in a future where our lawyers can spend more time on strategic, high-value work to benefit our business colleagues and the customers they serve.” Harvey AI’s Chief Executive Officer Winston Weinberg said: “HSBC has a customer-centric mindset and a clear plan to become an AI fluent organisation. “As part of this ambition, the Legal team is moving towards a more AI-enabled operating model that will help them deliver for the business – and by extension their customers – by becoming more data-driven, efficient and effective.”